At Humariq, we believe that trust is the foundation of every meaningful relationship—including the one we have with you. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our Services.
Our Privacy Commitment
We will never sell your personal data. Ever.
Data privacy and security are not just features—they are our foundational principles.
1. Our Core Privacy Principles
Before diving into the details, we want you to understand the principles that guide every decision we make about your data:
- Your Data Belongs to You: We collect only what we need to provide our Services, and you maintain ownership of your information.
- No Selling, No Exceptions: We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
- Security First: We employ industry-leading security measures to protect your data from unauthorized access, disclosure, or breach.
- Transparency: We are committed to being clear and honest about our data practices.
- Your Control: You have the right to access, correct, delete, and export your data at any time.
2. Information We Collect
Information You Provide
When you use our Services, you may provide us with:
- Account Information: Name, email address, password, and profile details
- Contact Data: Information about your connections and relationships that you choose to store in our platform
- Communication Data: Messages you send to us for support or feedback
- Payment Information: Billing details processed securely through our payment providers
Information Collected Automatically
When you use our Services, we automatically collect:
- Usage Data: How you interact with our Services, features you use, and actions you take
- Device Information: Browser type, operating system, device identifiers, and IP address
- Log Data: Access times, pages viewed, and referring URLs
Information from Third Parties
If you choose to connect third-party services (such as HubSpot or Microsoft 365), we may receive information from those services in accordance with their privacy policies and your authorization.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Develop new features and services
- Protect against fraudulent, unauthorized, or illegal activity
- Comply with legal obligations
We do not use your data for: Selling to third parties, targeted advertising from external companies, or any purpose unrelated to providing and improving our Services.
4. Data Security
Protecting your data is our highest priority. We implement comprehensive security measures including:
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Controls: Strict role-based access controls limit who can access your data
- Infrastructure Security: Our systems are hosted on secure, SOC 2 compliant infrastructure
- Regular Audits: We conduct regular security assessments and penetration testing
- Employee Training: All team members receive privacy and security training
- Incident Response: We maintain comprehensive incident response procedures
5. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our Services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal purposes.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
To exercise any of these rights, please contact us at info@humariq.com.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Understand how you use our Services
- Improve our Services
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.
8. Third-Party Services
Our Services may integrate with third-party services that you choose to connect. When you authorize these integrations:
- We access only the data necessary to provide the integration features
- Your use of third-party services is subject to their respective privacy policies
- You can disconnect integrations at any time through your account settings
9. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@humariq.com
We take your privacy seriously and will respond to your inquiry as quickly as possible.